Gadget Repair Shop Software

One system to manage your day to day gadget repair workflows. From fast check-in to repair tickets, parts, status updates, and payments, Fixitize covers the essentials.

Fixitize repair shop CRM and lead management

Gadget Repair Shop Software Built for Small Consumer Devices

Built for multi-device repair shops handling phones, tablets, wearables, accessories, and other small consumer devices. Whether you run one or multiple locations, Fixitize keeps your workflows consistent.

Repair Tickets That Keep Every Gadget Job On Track

Fixitize helps your team check in devices quickly and create a repair ticket that stays accurate throughout the job. Customer details, device details, photos, notes, parts used, warranty info, and status all stay in one place, so you can manage every job without chasing your team.

  • Create tickets, capture customer and device details (model, IMEI/serial) in seconds.
  • Add condition notes, photos, and the reported issues
  • Assign tickets to staff and technicians based on availability and skills
  • Move repairs from check-in to ready for pickup using color coded stages
Computer repair ticketing workflow
Computer parts inventory management

Estimates and Approvals Without Back-and-Forth

Once you’ve diagnosed the issue, create a branded repair estimate, send it for approval, and then start the repair without losing messages or switching between tools. Keep the job moving without back-and-forth messages and see everything in one timeline.

  • Build a branded repair estimate and send it for approval
  • Convert approved work into a work order, set due dates and priority
  • Keep approvals, notes, and attachments on the same job record
  • Track the job from “Quoted” to “Approved” to “In repair” seamlessly

Track Inventory, Parts & Accessories Per Repair

Track what you have in stock, what’s been used, and what needs reordering. Keep inventory accurate by recording what’s used for each repair, including small accessories that are easy to forget, such as screens, batteries, and charging ports.

  • Log parts, labour and accessories used directly on the repair ticket
  • Track serialized parts/components when needed
  • See what’s in stock vs reserved for open jobs
  • Set reorder points and log write-offs/adjustments
Pc repair estimates, invoicing and payments
Pc and laptop repair CRM tools

Get Paid and Issue Invoices

When the repair is done, send invoices with deposits, balances, and payment status tied to the same job. At pickup or delivery, collect payment with an invoice.

  • Create the final invoice at pickup (parts and labour included)
  • Record payment method and payment status
  • Keep invoices linked to the ticket/work order

Performance Insights to See What's Working

Using real repair history and data, use reporting to see what’s slowing jobs down and where repeat issues come from.

  • Turnaround time by device, type and category
  • Review revenue and job volume
  • Parts usage and restock needs and stock trends
  • Technician workload and turnaround time
Technician work scheduling for computer repairs

Other Tools That Make Gadget Repairs Smoother

Fixitize gives gadget repair shops practical tools to keep jobs moving, parts accounted for, and customers updated.

Workflows & Statuses That Match Your Shop

Set up forms and statuses that reflect how you actually run repairs so every job stays consistent.

Time Tracking & Technician Accountability

Assign staff clearly, track time if you need it, and get a better view of workload and turnaround times.

Trade-Ins, Refurbs & Resale Workflows

Separate refurb/trade-in work from standard repairs while keeping device history and repeat issues easy to track.

Why Gadget Repair Shops Choose Fixitize

Fixitize replaces disconnected tools with one centralized workflow, repair tickets, estimates and approvals, invoicing, parts tracking, and customer updates all in one place.

  • Guided setup to match how your repair shop works including forms, field, statuses etc.
  • Support in a way so your team adopts it easily.
  • Works as electronics repair shop software if you run a full multi-device electronics bench.
Benefits of Fixitize computer repair software