Employee Management Software for Repair Shops
Assign work, control who sees what, track time per repair, and calculate wages and commissions, all in one system built for repair shops. Give every job a clear owner and every hour an accurate cost.
- Control access by role and keep every action accountable
- Track time per repair with clock-in/clock-out and job timers
- Calculate wages and commissions, then export for payroll
One Place to Run Your Entire Team
Fixitize brings everything built around work orders and tickets into one system, so you know who's working, what they can see, how their time is spent, and what they're owed, from check-in to payday.
Role-Based Access That Keep Repairs Accountable
Give your employees the access their job needs. Build roles, set permissions, and assign them to any staff member to match your shop (owner, manager, technician, mechanic, front desk). Control who can do what and where, and keep every action tied to a name.
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Lock down who can view or edit pricing and checkout, costs, commissions and wages
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Protect edits to closed tickets, refunds, discounts, cashbox
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Control access per location with per-store permissions for multi-location stores
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Know who did what with activity log records actions by user
Track Time Per Repair, From Clock-In to Payroll-Ready
Technician time tracking that shows exactly when your team is working and where their hours go. Staff clock in and out from any device, record breaks, run timers against individual tickets and work orders, while Fixitize builds timesheets automatically so payroll is accurate and no labor time goes unaccounted for.
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Clock in and out for staff to record attendance on web or mobile, on-site or on the bench
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Log time against each ticket or work order to see where labour actually goes
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Plan daily/weekly/monthly shifts, hours, and record leave/sick/vacation days
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See scheduled vs actual hours for planned coverage against real time worked
Wage & Commission Calculations, Ready for Payroll
Pay your team accurately without the month-end spreadsheet scramble. Fixitize calculates wages and commissions from real repair work and provides export summaries for your payroll. Set the rules once and then export clean summaries for accurate payroll processing.
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Calculate pay from hourly rate, logged hours, fixed salary, and/or commissions
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See per employee breakdowns to see exactly what each person earned and how it was calculated
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Review wages and commissions with in-app totals and reports any time, no exports needed
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Export summaries anytime to pass straight to your payroll provider
See How Every Technician Is Performing
Know who's carrying the shop and who needs support. Fixitize reporting shows output per technician and lets you compare the team, so you can see where productivity stands at a glance. Filter by person or date range to turn everyday activity into a clear picture of output.
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See how many tickets/work orders each team member finishes
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View hours worked and time spent against repairs by employee
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Track sales, revenue & commission generated per person
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Filter reports by employee or period and export data when you need it
More Ways Fixitize Supports Your Team
Tasks That Keep Repairs Moving
Give your team clear, assignable to-dos. Create standalone tasks or from inside a repair ticket or work order. Assign an owner, set a due date, and track what's outstanding, in progress, and complete across the team.
Keep Your Team on the Same Page
Fixitize keeps communication where work lives, with shop-wide announcements, notes, tickets, and @mentions inside the system.
Talking to customers too? See customer communication for details.
Staff Team Availability at a Glance
Keep each staff member's availability including working hours, leave, sick and vacation days, who's in and off today. When it's time to put repairs on calendar or assign them, Fixitize repair shop scheduling tool takes over.
Why Repair Teams Choose Fixitize
Most staff management tools are built for generic businesses, then stretched to fit a repair shop. Fixitize works the other way around: staff management software designed from the ground up for how repair teams actually run, whether you manage a computer repair shop or a busy multi-counter operation.
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Built for repair shops, not adapted to them
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One system, not five bolt-on tools to reconcile
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Simple enough that the whole team actually uses it
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Scales from a single counter to many locations
Employee Management Software FAQs
What does repair shop employee management software do?
How do I track technician commissions?
Can I limit what my staff can see and do?
Does it handle payroll?
Fixitize calculates wages and commissions and exports clean CSV or PDF summaries you can hand to your payroll provider. It prepares the numbers for payroll rather than filing taxes or payments itself.
Can staff clock in and out from any device?
Yes. Your team can clock in and out on web or mobile, on-site or on the bench, and Fixitize builds timesheets automatically from that clock data.
How do I see which employees are most productive?
Fixitize reporting shows jobs completed, hours logged, revenue, and commission per person, and lets you compare team members and filter by date, so you can see who’s carrying the shop and who needs support.
Will it work for a shop with more than one location?
Can I message my team inside the software?
Ready to Manage Your
Repair Team Without the Chaos?
See how Fixitize keeps every job owned, every hour tracked, and every payout accurate in one employee management software built for repair shops. Book a demo to see it on your own workflow.
