Repair Shop Software Features
Browse Fixitize features and see how they connect, from enquiries and quotes to tickets, work orders, payments, inventory parts, and reporting.
Platform overview → Repair Shop Management Software
Leads & Customer CRM (Repair Shop Enquiries)
Capture every enquiry (calls, walk-ins, forms) in one place, move it through your pipeline, and convert it into a quote or job without retyping customer details.
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Capture enquiries (calls, walk-ins, forms)
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Custom pipeline stages to match your workflow
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Lead profiles with history and notes
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Assign leads to team members
Quotes & Estimates (Approve and Convert to Repairs)
Create branded quotes fast, send them by email or SMS, get approval with digital signatures, and convert accepted estimates into work orders in one click.
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Create branded quotes in seconds
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Send via email or SMS
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Digital signatures for approval
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Convert approved quotes into work orders
Repair Tickets (Intake + Tracking)
Capture every repair request in one place, assign it, and track status updates from drop-off to pickup.
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Create and assign repair tickets
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Track status updates in real time
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Keep customer details + service history together
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Send customer updates and reminders
Repair Orders / Work Orders (Job Execution)
Turn approved work into a structured work order so technicians follow the right steps and every repair stays on time.
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Convert approved quotes into work orders
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Add tasks and checklists for consistent repairs
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Set priority + due dates and assign technicians
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Log parts used and job notes
Employee / Technician Management
Keep your team organised with clear roles, time tracking, and task accountability, so every repair has an owner and nothing slips through the cracks.
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Clock in/out and timesheets
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Assign tasks with due dates
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Track workload across technicians
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Keep staff responsibilities clear
Job Scheduling Calendar (Shifts + Repair Assignments)
Plan shifts and schedule repairs in one calendar view, balance technician availability, and stay on top of due dates.
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Create shifts in seconds
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View availability at a glance
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Assign jobs and adjust schedules fast
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Avoid overbooking and bottlenecks
Repair Shop POS & Payments
Take payments for walk-ins and repairs in one checkout flow, apply discounts, take deposits, collect balance on pickup, and handle refunds.
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Fast checkout for parts, accessories, and services
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Take deposits + balance on pickup
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Taxes, discounts, and pricing rules
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Returns, refunds, and RMAs when needed
Parts & Inventory (Stock Control for Repairs)
Track parts and accessories across locations, stay ahead of low stock, and keep every repair ready to start without delays.
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Multi-location inventory visibility
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Stock adjustments and write-offs
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Low-stock alerts and reorder points
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Purchase orders + special orders / backorders
Payroll Preview, Commissions & Cash Drawer
Preview pay totals (salary + commissions) for each employee, then export payroll-ready summaries. Track cash drawer activity and a full sales/refunds register so day-end close is faster and cleaner.
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Cash drawer open/close tracking
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Commission tracking by employee
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Sales, refunds, and adjustments register
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Export summaries for payroll and accounting
Reporting for Repair Shops (Jobs, Revenue & Turnaround)
See what’s happening in your shop today, open tickets, due jobs, revenue, refunds, and turnaround time, then export or schedule reports for deeper review.
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Real-time dashboard for key shop metrics
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Custom reports with filters (date, technician, status)
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Export reports anytime (CSV/PDF)
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Track KPIs like revenue, refunds, and job turnaround time